More than those revocation rights, in any given situation, please just write us and let’s talk about it.
WE WILL ASSUME FULL RESPONSIBILITY IF:
an item is missing
a parcel ordered doesn’t arrive
the parcel is sent to a different address from the one mentioned on the order confirmation
WE WON’T ENDORSE ANY RESPONSIBILITY IF :
the customer provides a wrong or incomplete address *
a record arrives with minor cosmetic damages ( slighty splitted jacket/bent corners ). Everything is packed carefully but sometimes these issues are impossible to avoid.
a parcel is returned to sender ( unclaimed parcel, addressee absent, wrong/incomplete address, mailbox too small, etc ) *
* You’ll be asked to pay again for shipping costs once the parcel will be returned. This process often takes a few weeks.