Revocation rights

More than those revocation rights, in any given situation, please just write us and let’s talk about it. 

WE WILL ASSUME FULL RESPONSIBILITY IF:

an item is missing

a parcel ordered doesn’t arrive

the parcel is sent to a different address from the one mentioned on the order confirmation

 

WE WON’T ENDORSE ANY RESPONSIBILITY IF :

the customer provides a wrong or incomplete address *

a record arrives with minor cosmetic damages ( slighty splitted jacket/bent corners ). Everything is packed carefully but sometimes these issues are impossible to avoid.

a parcel is returned to sender ( unclaimed parcel, addressee absent, wrong/incomplete address, mailbox too small, etc ) *

* You’ll be asked to pay again for shipping costs once the parcel will be returned. This process often takes a few weeks.

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